WELCOME TO MKSG ONLINE STORE

HOW LONG DOES IT TAKES TO PROCESS MY ORDER

MKSG is dedicated to offering our customers fast, helpful service. For over 30 years, we have supplied the world's badminton lovers & shops from here in Hong Kong. Wherever you are, you can expect guaranteed quality, friendly service and fast shipping for orders received Monday through Friday.

•    All the products we sell are stocked here in our warehouse, and we take great care in packing overseas shipments.
•    Secure web shopping is guaranteed. Your credit card safety is assured through encryption.
•    We work to ship out orders the same business day or the next business day after the order has been placed. For holidays, Friday afternoons and weekends, we may take up to 3 business days to ship orders from our warehouse.
•    Tracking for your order will send to you once your order is shipped out. Tracking updates are available typically within 1 day of shipping out.

WHICH PAYMENT METHODS DO YOU ACCEPT?

Payment 
We accept Visa, MasterCard, American Express, PayPal & Direct Bank Transfer for online orders. All information is secure and encrypted when you transmit data through the website. Secure shopping is guaranteed.

WHAT IS THE SHIPPING COST?

International shipping cost is determined by the weight of the package, the shipping method, and the destination.

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INTERNATIONAL STANDARD
We ship worldwide including Europe, USA, Asia and Australia and currently offer three delivery options: Standard Delivery, Express Delivery & e-Express.

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Standard : Airmail 7-10 days
This is a fully tracked postal solution.
You will receive a tracking number with a link to track your package on its journey to your door.

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Express : EMS 3-5 days
This is a fully trackable courier service. You will receive up to date tracking on your order and its journey to you.
A signature is required this delivery options. If you are not in when the couriers first try to deliver they will leave a card and then take your order back and then attempt to delivery two more times on the following working days. Please follow the instructions on the card left by the courier to arrange redelivery.

Keep an eye on the tracking information as all up to date information will be posted here.

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e-Express : 7-14 days

For those who often shop or trade online, e-Express service offers essential online tracking data of the items. It's a speedy and affordable solution for sending commodities to major cities around the World. However, It's is only suitable for shipping small item which length, width and depth combined must not exceed 900 mm and the greatest dimension must not exceed 600 mm with the weight below 2kg.

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LOCAL STANDARD

We ship locally with SF-Express and can arrange for self-pickup service at SF-Express Outlet.

In-Store Pickup

In-Store Pickup is also welcome at our store located at Aberdeen, HK.

DUTIES AND TAXES

On international orders, the recipient is responsible for payment of any applicable duties, taxes and other fees. Please contact your Customs office for information on duties and taxes.